We reserve the right to modify this privacy statement at any time, so please review it frequently. If we make substantial (to which degree is at the sole discretion of the WCV team) changes to this policy, we will notify you here, by email, or by means of notice on our home page.
2. Types of Information Collected and Uses of Collected Information
We collect two types of information about our Users: Personally Identifiable Information and Non-Personally Identifiable Information.
Personally Identifiable Information. Personally Identifiable Information is information that pertains to a specific End User. When you engage in certain activities on the Website or Platform, such as creating an account, making Purchases from us or our Merchants, submitting content and/or posting content in discussion forums, entering a contest or sweepstakes sponsored by us or our Merchants, filling out a survey, posting a review, sending us or our Merchants feedback, requesting information about our services, submitting an affiliate agreement, posting a video or signing up for special offers from third parties through the Platform (collectively, "Identification Activities"), we may ask you to provide certain information about yourself. It is optional for you to engage in an Identification Activity. If you elect to engage in an Identification Activity, however, we may ask you to provide us with certain personal information about yourself, such as your first and last name, mailing address (including postcode), email address, telephone number and date of birth.
3. Release of Personally Identifiable Information
We will not share, sell, rent, or trade your Personally Identifiable Information with other parties except as provided below:
We may share your information with Merchants. From time to time, we provide offers from particular merchants (referred to as "Merchants") who, as part of the offer, request information on the User who purchased the offer in order to aid redemption. In those cases, we share some of your Personally Identifiable Information with Merchants. Sharing this Information may allow a Merchant to market directly to you should they choose to do so. However, we will only share Personally Identifiable Information with a Merchant if you engage in an Identification Activity, and then only to the Merchant involved in that Identification Activity. We specifically disclaim any responsibility or liability for the actions of such Merchant. While we inform them that they are only permitted to communicate with you for the purposes of the specific promotion with WCV, we do not have any responsibility for the actions of the Merchant, and the actions of the Merchant are not in our control.
We may share your information with Authorized Third Party Service Providers. We provide services and products through third parties. These "Third Party Service Providers" perform functions on our behalf, like sending out and distributing our administrative and promotional emails or text messages. We may share your Personally Identifiable Information with such Service Providers to fulfil orders, or email, administer contests or sweepstakes, remove repetitive information on customer lists, analyze data, provide marketing assistance, provide search results and links, process credit card payments, operate the Website and Platform, troubleshoot, and provide customer service. We may also collect personal information from individuals and companies ("Affiliates") with whom we have business relationships and may share your information with Service Providers to accomplish our administrative tasks. We encourage Merchants and Third Party Service Providers to adopt and post privacy policies. However, the use of your Personally Identifiable Information by such parties is governed by the privacy policies of such parties and is not subject to our control.
4. Release of Non-Personally Identifiable Information
We may disclose or share Non-Personally Identifiable Information with Partners, Affiliates and Advertisers. For example, we may share aggregated demographic information (which does not include any Personally Identifiable Information) with "Third Party Advertisers" or "Third Party Advertising Companies" and other parties as provided below:
We use Third Party Advertising Companies to serve ads when you visit our Website or Platform. These companies may use Non-Personally Identifiable Information about your visits to this and other websites in order to provide, through the use of network tags, advertisements about goods and services that may be of interest to you.
We also use Third Party Service Providers to track and analyze Non-Personally Identifiable usage and volume statistical information from our Users to administer our Website or Platform and constantly improve its quality. We may also publish this information for promotional purposes or as a representative audience for Advertisers. Please note that this is not Personally Identifiable Information, only general summaries of the activities of our Users. Such data is collected on our behalf, and is owned and used by us.
5. Updating and Correcting Information
We believe that you should have the ability to access and edit the Personally Identifiable Information you provide us. You may change any of your Personally Identifiable Information by logging into your account settings and accessing the "Personal Info" section of the Platform. We encourage you to promptly update your Personally Identifiable Information if it changes. You may ask to have the information on your account deleted or removed; however, because we keep track of past transactions, you cannot delete information associated with past transactions on the Website or Platform. In addition, in may be impossible for us to completely delete all of your information because we periodically backup information.
6. Users’ Choices on Collection and Use of Information
As discussed above, you can always choose not to provide information, although it may be required to engage in a certain activity on the Website or Platform. As a condition of purchase of the Products marketed on zelafa.com, we will send you Administrative and Promotional emails. We will send you information regarding your account activity and purchases as well as updates about the products and promotional offers. You cannot opt-out of Administrative Emails. "Administrative Emails" relate to a User's activity on the Website, and include emails regarding a particular User's account, requests or inquiries, and purchases of Deals. In contrast to Administrative Emails, however, you do have a choice with respect to Promotional Emails. Promotional Emails advertise our products and services, including exclusive sales and other offers, and/or the products and services of our Advertisers and Affiliates. If you do not want to receive Promotional Emails from us, you may elect to opt-out of receiving Promotional Emails at any time after registering by e-mailing us at [email protected], or by hitting the "unsubscribe" button at the bottom of any of our e-mails. When contacting us, please indicate your name, address, email address, and what Promotional Emails you do not want to receive.
7. Security of Information
We take security seriously and take numerous precautions to protect the security of Personally Identifiable Information. You can access your Personally Identifiable Information on our Platform through a password and your email address. This password is encrypted. We recommend that you do not share your password with anyone. In addition, your Personally Identifiable Information resides on a secure server that only selected personnel and contractors have access to. Unfortunately, no data transmission over the Internet or any wireless network can be guaranteed to be 100% secure. As a result, while we employ commercially reasonable security measures to protect data and seek to partner with companies which do the same, we cannot guarantee the security of any information transmitted to or from the Website or Platform, and are not responsible for the actions of any third parties that may receive any such information.
8. Data Tracking
Other Tracking Devices. We may use other industry standard technologies like pixel tags and web beacons to track your use of our Website pages, Platform and promotions, or we may allow our Third Party Service Providers to use these devices on our behalf. Pixel tags and web beacons are tiny graphic images placed on certain pages on our Website, or in our emails that allow us to determine whether you have performed a specific action. When you access these pages or open or click an email, pixel tags and web beacons generate a Non-Personally Identifiable notice of that action. Pixel tags allow us to measure and improve our understanding of visitor traffic and behaviour on our Website, as well as give us a way to measure our promotions and performance. We may also utilize pixel tags and web beacons provided by our Affiliates and/or Marketing Partners for the same purposes.
9. Privacy Policies of Third Party Websites
10. Miscellaneous Privacy Issues
Public Areas. We may provide areas on our Website or Platform where you can publicly post information about yourself, can communicate with others such as discussion boards or blogs, or can review products, restaurants, and submit media content. This information may be accessible by other consumers and companies and may appear on other websites or web searches, and therefore this information could be read, collected, and used by others. For example, if you post your email address along with a public restaurant review, you may receive unsolicited messages. We have no control over who reads your postings or what other users may do with the information you voluntarily post, so please use caution when posting any personal information. We do obtain consent from our users to post their name along with their reviews.
Last updated on 9 June 2017.